Shipping & Delivery Policy

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### Shipping and Delivery Policy for Kitabwala Store

**1. Shipping Methods and Costs**

- **Domestic Shipping:** We offer various shipping options within [Country]. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the items in your order.
- **International Shipping:** We ship internationally to select countries. International shipping rates and delivery times vary based on the destination and are calculated at checkout.

**2. Order Processing Time**

- Orders are processed within 1-2 business days (Monday to Friday, excluding holidays) after payment is confirmed.
- You will receive a confirmation email with tracking information once your order is shipped.

**3. Delivery Time**

- **Standard Shipping:** Typically delivered within 5-7 business days for domestic orders.
- **Express Shipping:** Typically delivered within 2-3 business days for domestic orders.
- International delivery times vary by destination and may take between 7-21 business days.

**4. Tracking Your Order**

- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your order through our website or the carrier's website using the provided tracking number.

**5. Shipping Restrictions**

- We do not ship to P.O. boxes or APO/FPO addresses.
- Some products may have specific shipping restrictions due to size, weight, or destination.

**6. Shipping Delays**

- Delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather, customs inspections, or carrier issues.
- We are not responsible for delays caused by the shipping carrier or customs.

**7. Damaged or Lost Items**

- If your item arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery for assistance.
- Provide your order number, tracking number, and any photos of the damaged item for faster resolution.

**8. Returns and Exchanges**

- For information on returns and exchanges, please refer to our [Return Policy](link to return policy).

**9. Customer Support**

- If you have any questions or concerns regarding your order or shipping, please contact our customer support team at [Customer Support Email] or [Customer Support Phone Number].

**10. Changes to Shipping Policy**

- We reserve the right to update or modify this shipping policy at any time. Changes will be posted on our website and will be effective immediately.

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Please make sure to review and adapt this template to fit the specific details and policies of Kitabwala Store.